Sheriff's Headquarters is located in the Monroe County Public Safety Building on the Civic Center Plaza, 130 South Plymouth Avenue, Rochester, New York 14614. Our phone number is (585) 753-4178.

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Zone hours: 8:00 a.m. – 4:00 p.m.

Appointment only

Fingerprinting services are available for all County residents for employment and pistol permit applications at the Sheriff's Central Records Unit. Fingerprinting services are available Monday- Thursday, 10:00 a.m. to 1:00 p.m. and 2:00 p.m. to 7:00 p.m.; and Friday, 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m. There is a $25.00 fee for fingerprints.

Town fingerprinting: 130 South Plymouth Ave; City fingerprinting: RPD headquarters (185 Exchange Blvd)

Takes about 20 minutes for fingerprinting appointment.

Placeholder content for this accordion, which is intended to demonstrate the applications for pistol permits are only available through the Monroe County Clerk's Office at 39 West Main Street, Rochester, New York 14614.

7 to 10 days

Call Records Unit: (585) 753-4178

The Monroe County Sheriff's Office does not solicit over the telephone. Calls for other law enforcement agencies are generally done by telemarketing firms. If you decide to contribute to any of the organizations, always ask for the name, address and telephone number so that you may call back after careful consideration.

Donations may be made to the Monroe County Sheriff's Office through the Monroe County Sheriff's Foundation. Founded in 1991, the Monroe County Sheriff's Foundation, a non-profit organization, funds special Sheriff's Office projects, education and programs that cannot be realized with county funding alone.

The Monroe County Sheriff's Office is recognized as one of the finest in the nation. Continual feedback from the citizens it serves is vital to improving all aspects of the Sheriff's Office. We encourage your comments and suggestions.

To formally recognize an employee you may contact his/her Supervisor or Command Officer by telephone at (585) 753-4178. You may write the Sheriff or Undersheriff directly.

You may file a complaint at any time by calling (585) 753-4178 or 911 and request a Sheriff's Supervisor or Command Officer contact you at your location. You may contact Internal affairs by calling (585) 753-4519, Monday through Friday, 9:00 a.m. - 5:00 p.m. You may also write the Sheriff, Undersheriff or Internal Affairs directly.

  • MCSO Internal Affairs, Monroe County Public Safety Building, 130 S. Plymouth Avenue, Rochester, NY, 14614, 6th Floor 
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  • MCSO Administration, Monroe County Public Safety Building, 130 S. Plymouth Avenue, Rochester, NY, 14614, 6th Floor