Mission Statement

The Monroe County Sheriff’s Office Jail Bureau currently operates a 1,217 bed-holding facility for pre-trial and sentenced incarcerated individuals. The jail staff strive to provide a safe and secure environment for all those who work in and visit the jail, and are supported by numerous community partners to facilitate incarcerated individual programming and re-entry services.

The Monroe County Jail

130 Plymouth Ave. South
Rochester, NY 14614

Administration: 585-753-4300
Visiting: 585-753-4000
Incarcerated Individual Info: 585-753-4300
Fax: 585-753-4051

Andrew P. Meloni: STAR Academy

750 East Henrietta Road
Rochester, New York 14623

Effective 9/3/21, in an effort to protect the safety and security of the individuals housed in and the staff members working in the Monroe County Jail, any photographs received through the incarcerated individual mail system will be photocopied. The photocopies will be provided to the incarcerated individual and the originals will be stored in the incarcerated individual's property. If friends and family members wish to send photographs to incarcerated individuals at the Monroe County Jail through one of the following third party vendors - Free prints, Walmart, Inmate Photos, or Shutterfly - the photograph will be delivered to the incarcerated individual and not require photocopying. The photographs will be delivered to the incarcerated individual Property room, inspected by the Property deputy and distributed by the Property room staff.


Jail Programs

The Monroe County Jail and MSA conduct numerous rehabilitation, educational, and treatment programs for locally sentenced incarcerated individuals and detainees.

View Program Details View Program Details

incarcerated individual Roster & Census

The incarcerated individual roster and census are updated daily, Monday through Friday.

Monroe County Jail
Visit Schedule

Monday through Friday
8:15 a.m.
9:15 a.m.
10:15 a.m.
11:15 a.m.
1:15 p.m.
2:15 p.m.


The visiting area is open from 8:30 a.m. to 12:00 p.m., and 1:15 p.m. to 3:45 p.m. - Monday through Friday.

Request Visitation Online:

Monroe County Jail visits may be scheduled in person or by calling 585-753-4000 beginning at 8:15 a.m. until all appointments are filled. All visits are scheduled one week in advance; there are no walk-in visits available. Visits will be scheduled on Monday for the following Monday, Tuesday for the following Tuesday, Wednesday for the following Wednesday, Thursday for the following Thursday, and Friday for the following Friday.

Incarcerated individuals who have Trustee Status are allowed to request a permanent visit time which will automatically be scheduled each week once they are approved. Permanent visit times are granted based on the availability of space and the incarcerated individual's status.

All visitors must arrive at least 30 minutes prior to their scheduled visit time. If you are not on time, your visit may be cancelled.

You must have a valid government issued photographic identification to enter the visiting area such as a NYS Drivers License, Non Driver I.D. card, or Benefit Card.

Attire deemed appropriate by visitation staff must be worn.


Schedule A Visit

Visitation Permission Form for Minors Under the Age of 18

Visitation Permission Form for Minors Under the Age of 18

Specialized Units:

  • Specialized Response Team (SRT)
  • Jail Intelligence Unit
  • Jail Technician Program
  • Jail Records
  • Jail Property
  • Jail Transport Unit
  • Jail Maintenance
  • Jail Visitation
  • Jail K9

Sending Money to an Incarcerated Individual

Access Corrections offers many convenient methods to send money to your loved one including the internet / mobile app, toll free by phone and at the lobby kiosks located at both the Monroe County Jail and Andrew P. Meloni: STAR Academy (MCF).

Internet / Mobile App

Click below to send money online through Access Corrections. The mobile app is available in both the Apple Store and Google Play. Access Corrections accepts Visa and Mastercard credit / debit cards.


Bilingual (Spanish and English) agents are available 24 /7 by calling toll free 1-866-345-1884. You can also choose to use the IVR system. Access Corrections accepts Visa and Mastercard credit / debit cards.

CALL 1-866-345-1884 CALL 1-866-345-1884

Deposit money to your loved one using cash or your Visa or Mastercard credit / debit card. Kiosks are located in the jail visits lobby and jail property lobby.

The Prison Rape Elimination Act of 2003 (PREA)

The United States Department of Justice adopted the National PREA Standards to Prevent, Detect, and Respond to sexual abuse and sexual harassment in juvenile detention, prisons and/or jails, lockups, and community confinement facilities. On June 20, 2012, the Department of Justice officially published the finale PREA standards for the four types of facilities: Juvenile Detention, Prisons and/or Jails, Lockups, and Community Confinement Facilities. CLICK HERE to read the final standards and the Justice Department commentary [PDF]. The Monroe County Sheriff’s Office has actively been implementing the PREA standards through policy, education, and good working strategies with the goal of preventing sexual abuse and/or sexual harassment in its facilities. The Monroe County Sheriff’s Office has zero tolerance toward all forms of sexual abuse and sexual harassment involving any employee, volunteer, contractor, or incarcerated individual. All reports of sexual abuse, sexual harassment, and any possible retaliation for reporting sexual abuse or sexual harassment will be thoroughly and objectively investigated to completion. Third-party reporting of sexual abuse and sexual harassment can be made 24 hours a day to the Monroe County Jail Administration Office at (585) 753-4178. A delay in reporting an incident will place the safety of any incarcerated individual in jeopardy and make the investigation of the incident far more difficult. Annual statistical data reports will be available for public display at the Monroe County Jail Property/Jail Records lobby and Andrew P. Meloni: STAR Academy lobby.