Visitation FAQ
Visits are scheduled 7 days in advance (Monday for the following Monday, Tuesday for the following Tuesday, etc...). To schedule a visit, the public can call 585-753-4000 or schedule, Monday through Friday from the hours of 8:45 a.m. - 12:00 p.m.
Visits can also be requested online at https://www.monroecountysheriff-ny.gov/our-bureaus/jail-bureau/jail-visitation-form and this form is accessible at any time.
Due to Covid-19 quarantining rules, we do not allow “first-time visits” at this time.
Visits will be conducted in a manner consistent with public decency to include, but are not limited to: No displaying gang signs, lewd conduct/gestures, and visitors shall not be under the influence of alcohol or drugs.
Visitors will be permitted one layer of clothing. All visitors must be appropriately dressed to an acceptable standard of public decency. Piercings, jewelry (except wedding rings), gum/candy/food/liquids, hoodies, ripped jeans, hat/head wraps, jackets, watches, belts, scarves, hair pins, metal hair beads, revealing clothing, halter tops, strapless or thin/spaghetti strap tops, or any other item deemed inappropriate by staff are not permitted. Infants are allowed one blanket and a pacifier. No bottles are permitted.
Video visitation is a privilege and not affiliated with the required visitation Per the NYS Minimum Standards.
All visitors must register at securustech.net and be approved by Security Staff to participate in video visitation.
All visitors must be eighteen years of age.
Visitors must provide a valid form of identification to register for video visitation. Valid forms of identification are New York State non-expired Identification card, Learners permit, Driver’s license, New York State Benefit card, United States passport, New York State Department of Corrections Identification card.
Any co-defendants or witnesses included as a party to your case are prohibited from video visitation.
If you have a valid order of protection against the incarcerated inmate you are prohibited from video visitation.
General population inmates will be afforded the opportunity to have two thirty minute visits per week.
All video visits will be conducted in a manner consistent with public decency. Video visits shall be conducted in a courteous, orderly and quiet manner. If necessary, a video visit may be terminated by Securus staff if visitors or inmates displays any of the following: Showing or displaying gang signs, driving, inappropriate/revealing clothing, nudity, the use of cell phone, computer, cameras or recording devices, visitors using or under the influence of alcohol or drugs, lewd conduct/gestures, sexual activities, scheduled visitor not being present, displaying of weapons or threatening behavior towards law enforcement.
Rule violations by visitors can lead to suspension or revocation of visitor's ability to use video system. All video visitation is subject to monitoring and recording.