The incarcerated individual roster and census are updated daily, Monday through Friday.

Visitation Rules:

  • All visitors are subject to facility screening policies and procedures prior to entering.
  • Any visitor suspected of being under the influence of drugs or alcohol will not be permitted entry into the visitation area.
  • Visitors will be permitted one layer of clothing. All visitors must be appropriately dressed to an acceptable standard of public decency. Piercings, jewelry (except wedding rings), gum/candy/food/liquids, hoodies, ripped jeans, hat/head wraps, jackets, watches, belts, scarves, hair pins, metal hair beads, revealing clothing, halter tops, strapless or thin/spaghetti strap tops, or any other item deemed inappropriate by staff are not permitted.
  • All items must be secured in the lockers provided prior to entry. 
  • Visitors attempting to introduce contraband into the visitation area will be restricted for a period of one year and may be criminally charged.
  • Visitors must arrive 30 minutes prior to their scheduled visit time. A visit will be cancelled if the visitor fails to appear on time.
  • The maximum number of visitors allowed is two and two lap children under the age of five.

Request Visitation Online:

Monroe County Jail visits may be scheduled in person or by calling 585-753-4000 beginning at 8:15 a.m. until all appointments are filled. All visits are scheduled one week in advance; there are no walk-in visits available. Visits will be scheduled on Monday for the following Monday, Tuesday for the following Tuesday, Wednesday for the following Wednesday, Thursday for the following Thursday, and Friday for the following Friday.

Incarcerated individuals who have Trustee Status are allowed to request a permanent visit time which will automatically be scheduled each week once they are approved. Permanent visit times are granted based on the availability of space and the incarcerated individual’s status.

All visitors must arrive at least 30 minutes prior to their scheduled visit time. If you are not on time, your visit may be cancelled.

You must have a valid government issued photographic identification to enter the visiting area such as a NYS Drivers License, Non Driver I.D. card, or Benefit Card.

Attire deemed appropriate by visitation staff must be worn.


Schedule A Visit

Monroe County Jail
Visit Schedule

Monday through Friday
8:15 a.m.
9:15 a.m.
10:15 a.m.
11:15 a.m.
1:15 p.m.
2:15 p.m.


The visiting area is open from 8:30 a.m. to 12:00 p.m. and 1:15 p.m. – 3:45 p.m. - Monday through Friday.

Sending Money to an Incarcerated Individual

Access Corrections offers many convenient methods to send money to your loved one including the internet / mobile app, toll free by phone, and at the lobby kiosks located at both the Monroe County Jail and Andrew P. Meloni: STAR Academy (MCF).

Internet / Mobile App

Click below to send money online through Access Corrections. The mobile app is available in both the Apple Store and Google Play. Access Corrections accepts Visa and Mastercard credit / debit cards.


Bilingual (Spanish and English) agents are available 24 /7 by calling toll free 1-866-345-1884. You can also choose to use the IVR system. Access Corrections accepts Visa and Mastercard credit / debit cards.

CALL 1-866-345-1884 CALL 1-866-345-1884

Deposit money to your loved one using cash or your Visa or Mastercard credit / debit card. Kiosks are located in the jail visits lobby and jail property lobby.

The Prison Rape Elimination Act of 2003 (PREA)

The United States Department of Justice adopted the National PREA Standards to Prevent, Detect, and Respond to sexual abuse and sexual harassment in juvenile detention, prisons and/or jails, lockups, and community confinement facilities. On June 20, 2012, the Department of Justice officially published the finale PREA standards for the four types of facilities: Juvenile Detention, Prisons and/or Jails, Lockups, and Community Confinement Facilities. CLICK HERE to read the final standards and the Justice Department commentary [PDF]. The Monroe County Sheriff’s Office has actively been implementing the PREA standards through policy, education, and good working strategies with the goal of preventing sexual abuse and/or sexual harassment in its facilities. The Monroe County Sheriff’s Office has zero tolerance toward all forms of sexual abuse and sexual harassment involving any employee, volunteer, contractor, or incarcerated individual. All reports of sexual abuse, sexual harassment, and any possible retaliation for reporting sexual abuse or sexual harassment will be thoroughly and objectively investigated to completion. Third-party reporting of sexual abuse and sexual harassment can be made 24 hours a day to the Monroe County Jail Administration Office at 585-753-4178. A delay in reporting an incident will place the safety of any incarcerated individual in jeopardy and make the investigation of the incident far more difficult. Annual statistical data reports will be available for public display at the Monroe County Jail Property/Jail Records lobby and Andrew P. Meloni: STAR Academy lobby.